Data Privacy Policy
This Privacy Policy explains how we at 0xBET collect, use and protect your personal information when you use our website and services. We take privacy seriously and aim to be clear about what data we hold, why we use it and the choices you have about your information.
Types of data we collect
We collect several categories of information to operate accounts, process transactions and improve the service. Generally these include personal data, technical data and transactional data.
Personal data
Personal data may include your name, date of birth, contact details, address and identity documents provided for verification. We also store account credentials, communication history and any information you submit to customer support.
Technical data
Technical data covers information about your device and connection, such as IP address, browser type, device identifiers, operating system and standard log data. We process this data to secure accounts and provide a functioning site.
Transactional data
Transactional data includes deposits, withdrawals, bet and play history, payment method details and receipts. We keep records needed to manage your account and meet legal and financial obligations.
How we use your information
We use personal and technical data to create and manage your account, verify identity, prevent fraud and money laundering, process payments, respond to enquiries and provide customer support. Transactional data is used for accounting, dispute resolution and to maintain accurate account records. We may also use aggregated, non-identifying data for analytics and service improvement.
Data protection practices
We implement industry-standard security measures to protect data from unauthorised access, loss or misuse. Access to personal data is limited to authorised staff and service providers that need it to perform agreed tasks. Where appropriate, we use encryption and secure storage. No system is completely secure, so please also protect your account credentials and use strong, unique passwords.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, support site functionality and understand how people use the service. You can manage cookie settings via your browser or the site cookie controls. Some features may be limited if cookies are disabled.
User rights
You have rights under applicable data protection law, including the right to access, correct or request deletion of your personal data, to object to certain processing and to request data portability where relevant. To exercise these rights, use the account settings or contact our support team through the website. We will verify your identity before fulfilling requests and act in line with applicable law.
Information sharing and third parties
We share information with third-party service providers who perform services on our behalf, such as payment processors, identity verification, fraud prevention and analytics. We may also disclose data to comply with legal obligations or to protect our rights. We require these partners to process data only as instructed and to maintain appropriate safeguards.
Access, correction and deletion
If you wish to access, correct or delete your data, please use your account settings or contact support through the site. We will respond in accordance with applicable legal requirements and may need to retain certain information to meet regulatory or financial record-keeping obligations.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on this page and will apply from the date shown. Please review it periodically to stay informed about how we handle your information.